30 Day Money Back Guarantee

• Tesla Electronics provides a 30-day money back guarantee on the G-TECH/Pro RR and SS. This applies only to merchandise bought directly from Tesla Electronics. Other vendors have their own return policies. Tesla cannot issue refunds for merchandise that was purchased from another vendor.
• If you wish to return the unit for a refund, you must contact us within this 30-day period - NO EXCEPTIONS. The 30 day period begins on the product delivery date as provided by UPS shipment tracking information.
• When you contact us to obtain a refund, you will be issued an RMA number that must accompany the return - NO EXCEPTIONS.
  
• Proof of purchase in the form of a dated invoice, receipt or packing slip is required for refunds - NO EXCEPTIONS.
• Customers will be responsible for freight/shipping when returning a unit for refund.
• Products with physical damage, or signs of abuse/tampering will not be credited for refund.
• When returning the unit, include all original packing materials, manuals cables and accessories with the product to avoid any additional fees.
• Returns for refund must include all original materials in like-new condition.
• Credit will be issued on original credit card used for purchase, unless other provisions are made ahead of time.
• Credit will generally be issued within 5 business days of date product was received at Tesla Electronics.